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How to Dispute a Rent Rewards Credit Building Record inside Openroom

<aside> 💡 Who can use this feature

• All renters enrolled in the Openroom Rent Rewards Program </aside>

Contents

Does every dispute get looked at?

When an amount is disputed, Openoom will review your dispute within 3 business days from the time you file this dispute.

However, disputes made without supporting evidence will be rejected. You will be notified of the rejection to investigate further.

How do I dispute?

You must have an Openroom account before you dispute because we need to validate you and that it's associated with an open Rental Debt record reported through Openroom.

Instructions to Dispute

1. Sign up at https://openroom.ca/signup
2. Log in at https://openroom.ca/login/
3. Click on Rent Rewards on the left-side menu
4. See what’s wrong on your profile
5. Email in to [email protected] letting us know more details about what you believe is wrong