Sometimes there are mistakes. Help report it.

How to Dispute a Rental Debt Record inside Openroom

<aside> 💡 Who can use this feature


Contents


Does every dispute get looked at?

When an amount is disputed, Openoom will review your dispute within 3 business days from the time you file this dispute.

However, disputes made without supporting evidence will be rejected. You will be notified of the rejection to investigate further.


How do I dispute?

You must have an Openroom account before you dispute because we need to validate you and that it's associated with an open Rental Debt record reported through Openroom.

Example of a Rental Debt Ledger record stating a Tenant Owes Rent to a Housing Provider

Example of a Rental Debt Ledger record stating a Tenant Owes Rent to a Housing Provider

Instructions to Dispute

  1. Sign up at https://openroom.ca/signup
  2. Log in at https://openroom.ca/login/