Being accurate in how much is owed is important to protect all parties.

How to Use Record Payments inside the Openroom Rental Debt Ledger System

<aside> 💡 Who can use this feature

• Anyone on the Openroom Community plan who purchased the Openroom Rental Debt Ledger System
• Anyone on the Openroom Plus plan who purchased the Openroom Rental Debt Ledger System </aside>

Contents

A Landlord’s Responsibility for Accuracy

Openroom relies on the Landlord to record payments made by their Tenants so that on the 15th of each month, Openroom reports the accurate balance outstanding on the Rental Debt to Equifax.

A Tenant’s Responsibility to Dispute

When a Tenant files a dispute to Openroom regarding the balance outstanding, they need to provide evidence of the claim. When there is evidence provided, Openroom proceeds to PAUSE the record to be sent to Equifax.

Steps to Record a Rental Payment

It’s easy and NECESSARY to ensure you record payments because the right amount needs to reflect on a Debtor’s credit history. It’s not fair to the Debtor when an amount is inaccurate.

Step 1 - Head into the Rental Debt Ledger dashboard

To access the Dashboard, click https://openroom.ca/dashboard/rental-debt