Wondering if non-payment of rent record has hit Equifax?

How to Verify the Rental Debt has Reached A Tenant’s Credit Bureau Report?

<aside> 💡 Who can use this feature

• Anyone actively using the Openroom’s Rental Debt Ledger System </aside>

Contents

Who does Openroom report rental debt to?

There are two official two credit bureaus in Canada: Equifax and TransUnion. You can read about the Differences Between Equifax vs TransUnion Credit Reports in Tenant Screening.

Today, Openroom is partnered with Equifax Canada. Our Partnership with TransUnion Canada is in the works and the expected timeframe is mid-2025.

How does the verification process work?

We want to make sure that you have a path to understand what was reported through Openroom has reached Equifax and shows up on the Tenant’s credit history report.

It can take anywhere from 2 weeks to 6 months for it to show up on a report. The entire process is not a transparent process as we’d like it to be with credit bureaus.

After 6 months of using the Openroom Rental Debt Ledger, you will have an option to work with our official Openroom Partners to pull an Equifax Report on the respective tenants.

Every single report you request our partners to pull means it’s a hard-hit on the Tenant’s credit history profile. Each hard-hit affects a tenant’s score and profile negatively.