Ready to pay back debt you owe? We’ll help.
<aside> đź’ˇ Who can use this feature
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Openroom does not touch any portion of the money between you and your Landlord. You need to work through it with your Landlord on the method for payment.
To pay back your rental debt owing, you would need to transfer it directly to the landlord.
Once you do that, your landlord would indicate in the system that you've paid. See the article below on how they would go about doing that.
If the landlord does not update the system within 48 hours, please contact us and we will connect with the Landlord. If they do not respond within 5 days of us contacting them, we will do an update on your record on their behalf once we can verify you actually made a payment.
You can declare that you've made a payment by letting us know through email at [email protected]. For e-transfers, please forward us the email that indicates you have paid and the other party has accepted the payment.
We highly recommend you do an e-transfer because you have a digital paper trail from your bank, your email, and it’s all verifiable when you share it with us.